WeMe Store understands and values customer satisfaction and wishes to ensure that a trusting relationship is built with each purchase. WeMe Store therefore offers a 100% Returns & Refunds Guarantee.
In case of any Product defect (size issue, colour bleeding, print quality issue, stitching, breakage) there will be a No-Questions-Asked Replacement within 7 days of the receipt of the product.
Replacement will be with a substitute product of your choice from WeMe Store's available collection - worth the amount paid by you. Please provide a copy of the paid invoice.
Original product will need to be mailed back to our office prior to processing of the replacement / refund, with their tags intact and in unused condition. Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return.
Refund of payment is applicable only in the following situations -
In case fresh stock is not available with seller for exchange as per above guidelines and the customer want refunds only, customer will get a refund of the amount in their bank account/credit card within 14 days after returning the goods safely and in original condition to the seller.
Exchange of products will be allowed in the following situations:
- Product was defective at the time of delivery.
- Wrong Product was shipped
- There is deviation in the actual product from its description
- The return should be notified within 24 hours of receiving the product.
No exchange or refunds on DISCOUNTED, CUSTOMIZED & SALE products.
We do not provide Cash Refunds, and any refunds shall be in the form of Gift Vouchers worth the amount spent by you. These vouchers will have a Validity Period and you can use it to buy anything else from www.WeMeStore.com